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Help centreGetting started

Create or access your account

Join the right organization, accept an invitation or start setting up your company.

Before you start

  • Make sure you can receive email at the address used for your account. If your company already uses Fieldbase, ask its administrator for an invitation.

Choose how to get started

If you received an invitation, open its email link and follow the password setup steps. Use Create account when registering a new company.

Verify your email when signing up

For email signup, fill in the requested details and open the verification message. Complete verification before accessing the new organization, then follow the setup shown on screen.

Sign in

Enter your email and password. If two-factor authentication is enabled, complete the request with your configured method. Microsoft and passkey sign-in are alternatives when available for your account.

Check your workspace

Check that the clients or work belong to the expected company. Use the same account in the mobile app. If the data is unfamiliar, contact your administrator before creating records.

Check the result

Your session opens your organization’s workspace with the options allowed by your roles.

If something gets in the way

No email arrived?

Check your spam folder and the email address used. For an invitation, ask the administrator to confirm your email. To recover access, use the recovery option on the sign-in page.

Lost access to your second factor?

Use another method you already configured or contact support. Never send passwords, one-time codes or recovery codes in a support request.

Create or access your account | Fieldbase